A framework for assessing trust in e-government services under uncertain environment
Purpose: In this study, a novel framework was proposed to assess the trust in e-government (e-Gov) services under an uncertain environment. The proposed framework was applied in Iranian municipality websites of e-Gov services to evaluate the readiness score of trust in e-Gov services. Design/Me...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Emerald Publishing Limited
2021
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| Subjects: | |
| Online Access: | https://repository.londonmet.ac.uk/6825/1/Revised%20Paper-F-J%20-1.docx |