Total quality programmes within the large UK privatised organisations between 1983-1997
This dissertation takes the form of a case study review of Total Quality Programmes (TQPs) - defined as a suite of organisation wide change initiatives with a continuous improvement orientation - within seven large privatised (plus a candidate for privatisation) organisations in the UK between the p...
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| Format: | Thesis |
| Language: | English |
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2002
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| Online Access: | https://repository.londonmet.ac.uk/7283/1/248382.pdf |