An integrated waterfall–DEMATEL–fuzzy TOPSIS approach to post-COVID-19 customer demand resilience: Evidence from fast-fashion MSMEs

Purpose: The purpose of this paper is to analyze the resilience of customer demand management post-COVID-19, using fast-fashion MSMEs as an example. Precisely, this paper investigates how waterfall project management can enable stakeholders to build survival operations managerial decisions. Desig...

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Bibliographic Details
Main Authors: Fares, Naila, Jaime, Lloret, Kumar, Vikas, Frederico, Guilherme, Kumar, Anil, Garza-Reyes, Jose Arturo
Format: Article
Language:English
Published: Emerald 2023
Subjects:
Online Access:https://repository.londonmet.ac.uk/7860/1/Integrated-waterfall%E2%80%93DEMATEL%E2%80%93fuzzy-TOPSIS-approach_Updated-1.pdf