Impact of digital assistant attributes on millennials' purchasing intentions: a multi-group analysis using PLS-SEM, artificial neural network and fsQCA

The rising population of millennials, coupled with Digital Assistants (DA) and online purchasing trends among consumers have gained increasing attention by global marketers. The study evaluates the influence of DA attributes on the purchasing intention (PUI) of millennials. A combined approach of PL...

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Bibliographic Details
Main Authors: Sharma, Manu, Joshi, Sudhanshu, Luthra, Sunil, Kumar, Anil
Format: Article
Language:English
Published: Springer 2024
Subjects:
Online Access:https://repository.londonmet.ac.uk/7885/3/Accepted%20Version.pdf