Lean Six Sigma in healthcare: a systematic literature review on challenges, organisational readiness and critical success factors
Lean Six Sigma (LSS) has been applied in many healthcare organisations, but there has been limited research on the evolution of LSS application in healthcare. This paper aims to present the challenges, critical success factors (CSFs), readiness factors and most common tools and techniques used for L...
| Main Authors: | , , , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
MDPI
2022
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| Subjects: | |
| Online Access: | https://repository.londonmet.ac.uk/7947/1/processes-10-01945.pdf |