Leading Change in Organisations: A Focus on Quality Management
In contemporary knowledge driven economies, local organisations must aim to be competitive, in part, through ensuring the delivery of high quality in their goods and services. Changes in the social environment where customers are more mature and better informed have forced these organisations to con...
Prif Awdur: | Randeree, K |
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Fformat: | Journal article |
Cyhoeddwyd: |
Common Ground
2008
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Eitemau Tebyg
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