Market-Driven Change in Professional Services: Problems and Process

This article analyses the processes of market-driven change in two professional service sectors, Research and Development (R&D;) and the National Health Service. Building on these sectors’common experiences, the article proposes a general model of market-driven change in professional service...

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Bibliographic Details
Main Authors: Whittington, R, McNulty, T, Whipp, R
Format: Journal article
Published: 1994