Applying selected quality management techniques to diagnose delivery time variability
Purpose: This research seeks to identify and apply techniques that can be used in a supply chain context to diagnose the causes of variability in delivery lead time. Design/methodology/approach: A literature review was conducted and a number of quality management (QM), techniques were selected as ca...
| Main Authors: | , , |
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| Format: | Journal article |
| Language: | English |
| Published: |
Emerald
2011
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