The effect of nurses’ preparedness and nurse practitioner status on triage call management in primary care: A secondary analysis of cross-sectional data from the ESTEEM trial

<p style="text-align:justify;"> <b>Background:</b> Nurse-led telephone triage is increasingly used to manage demand for general practitioner consultations in UK general practice. Previous studies are equivocal about the relationship between clinical experience and the ca...

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Bibliographic Details
Main Authors: Varley, A, Warren, F, Richards, S, Calitri, R, Chaplin, K, Fletcher, E, Holt, T, Lattimer, V, Murdoch, J, Richards, D, Campbell, J
Format: Journal article
Language:English
Published: Elsevier 2016