Technology-augmented choice: how digital innovations are transforming consumer decision processes

This paper provides an overview of recent research that explores how digital technologies such as mobile devices, wearables, voice technology, and recommendation agents are transforming consumer decision-making. We advance a conceptual model of technology-augmented choice that describes how the thre...

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Bibliographic Details
Main Authors: Melumad, S, Hadi, R, Hildebrand, C, Ward, A
Format: Journal article
Language:English
Published: Springer Verlag 2020