Shaping Strategic Change: The Case of the NHS in the 1980s

This article explores the question of why the management of change has become an issue in the National Health Service (NHS). It reports the results of a study which explored reasons for variability in the observed rate and pace of strategic service change in the NHS. The metaphor of ‘receptive’ and...

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Bibliographic Details
Main Authors: Pettigrew, A, Ferlie, E, McKee, L
Format: Journal article
Published: 1992