Identifying vulnerabilities in communication in the emergency department.

BACKGROUND: Communication in the emergency department (ED) is a complex process where failure can lead to poor patient care, loss of information, delays and inefficiency. AIM: To describe the investigation of the communication processes within the ED, identify points of vulnerability and guide impr...

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Bibliographic Details
Main Authors: Redfern, E, Brown, R, Vincent, C
Format: Journal article
Language:English
Published: 2009