Identifying vulnerabilities in communication in the emergency department.
BACKGROUND: Communication in the emergency department (ED) is a complex process where failure can lead to poor patient care, loss of information, delays and inefficiency. AIM: To describe the investigation of the communication processes within the ED, identify points of vulnerability and guide impr...
Main Authors: | Redfern, E, Brown, R, Vincent, C |
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Format: | Journal article |
Language: | English |
Published: |
2009
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