Multi-modal order fulfillment: concept and application

Empirical work on order fulfillment strategies suggests that building products to customer order is an important driver of organizational value. Similarly, the experimental literature indicates that customers derive value from customization. The modeling literature provides a more equivocal perspect...

Full description

Bibliographic Details
Main Authors: Lawson, B, Pil, F, Holweg, M
Format: Journal article
Published: Wiley 2017