Digital sensory marketing: integrating new technologies into multisensory online experience

People are increasingly purchasing (e.g., food, clothes) and consuming (e.g., movies, courses) online where, traditionally, the sensory interaction has mostly been limited to visual, and to a lesser extent auditory, inputs. However, other sensory interfaces (e.g., including touch screens, together w...

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Bibliographic Details
Main Authors: Petit, O, Velasco, C, Spence, C
Format: Journal article
Published: Elsevier 2018
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author Petit, O
Velasco, C
Spence, C
author_facet Petit, O
Velasco, C
Spence, C
author_sort Petit, O
collection OXFORD
description People are increasingly purchasing (e.g., food, clothes) and consuming (e.g., movies, courses) online where, traditionally, the sensory interaction has mostly been limited to visual, and to a lesser extent auditory, inputs. However, other sensory interfaces (e.g., including touch screens, together with a range of virtual, and augmented solutions) are increasingly being made available to people to interact online. Moreover, recent progress in the field of human-computer interaction means that online environments will likely engage more of the senses and become more connected with offline environments in the coming years. This expansion will likely coincide with an increasing engagement with the consumer’s more emotional senses, namely touch/haptics, and possibly even olfaction. Forward-thinking marketers and researchers will therefore need to appropriate the latest tools/technologies in order to deliver richer online experiences for tomorrow’s consumers. This review is designed to help the interested reader better understand what sensory marketing in a digital context can offer, thus hopefully opening the way for further research and development in the area.
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spelling oxford-uuid:5b31bbf6-b903-4048-a048-301595b6f0d42022-03-26T17:20:32ZDigital sensory marketing: integrating new technologies into multisensory online experienceJournal articlehttp://purl.org/coar/resource_type/c_dcae04bcuuid:5b31bbf6-b903-4048-a048-301595b6f0d4Symplectic Elements at OxfordElsevier2018Petit, OVelasco, CSpence, CPeople are increasingly purchasing (e.g., food, clothes) and consuming (e.g., movies, courses) online where, traditionally, the sensory interaction has mostly been limited to visual, and to a lesser extent auditory, inputs. However, other sensory interfaces (e.g., including touch screens, together with a range of virtual, and augmented solutions) are increasingly being made available to people to interact online. Moreover, recent progress in the field of human-computer interaction means that online environments will likely engage more of the senses and become more connected with offline environments in the coming years. This expansion will likely coincide with an increasing engagement with the consumer’s more emotional senses, namely touch/haptics, and possibly even olfaction. Forward-thinking marketers and researchers will therefore need to appropriate the latest tools/technologies in order to deliver richer online experiences for tomorrow’s consumers. This review is designed to help the interested reader better understand what sensory marketing in a digital context can offer, thus hopefully opening the way for further research and development in the area.
spellingShingle Petit, O
Velasco, C
Spence, C
Digital sensory marketing: integrating new technologies into multisensory online experience
title Digital sensory marketing: integrating new technologies into multisensory online experience
title_full Digital sensory marketing: integrating new technologies into multisensory online experience
title_fullStr Digital sensory marketing: integrating new technologies into multisensory online experience
title_full_unstemmed Digital sensory marketing: integrating new technologies into multisensory online experience
title_short Digital sensory marketing: integrating new technologies into multisensory online experience
title_sort digital sensory marketing integrating new technologies into multisensory online experience
work_keys_str_mv AT petito digitalsensorymarketingintegratingnewtechnologiesintomultisensoryonlineexperience
AT velascoc digitalsensorymarketingintegratingnewtechnologiesintomultisensoryonlineexperience
AT spencec digitalsensorymarketingintegratingnewtechnologiesintomultisensoryonlineexperience