Bastow, S., Boucek, F., Campbell, R., Dunleavy, P., & Margetts, H. (2003). Report on ten focus groups conducted for the 'difficult forms' NAO report. Oxford Internet Institute.
Dyfyniad Arddull ChicagoBastow, S., F. Boucek, R. Campbell, P. Dunleavy, and H. Margetts. Report on Ten Focus Groups Conducted for the 'Difficult Forms' NAO Report. Oxford Internet Institute, 2003.
Dyfyniad MLABastow, S., et al. Report on Ten Focus Groups Conducted for the 'Difficult Forms' NAO Report. Oxford Internet Institute, 2003.
Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.