Bastow, S., Boucek, F., Campbell, R., Dunleavy, P., & Margetts, H. (2003). Report on ten focus groups conducted for the 'difficult forms' NAO report. Oxford Internet Institute.
Chicago-Zitierstil (17. Ausg.)Bastow, S., F. Boucek, R. Campbell, P. Dunleavy, und H. Margetts. Report on Ten Focus Groups Conducted for the 'Difficult Forms' NAO Report. Oxford Internet Institute, 2003.
MLA-Zitierstil (9. Ausg.)Bastow, S., et al. Report on Ten Focus Groups Conducted for the 'Difficult Forms' NAO Report. Oxford Internet Institute, 2003.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.