Style de citation APA (7e éd.)

Bastow, S., Boucek, F., Campbell, R., Dunleavy, P., & Margetts, H. (2003). Report on ten focus groups conducted for the 'difficult forms' NAO report. Oxford Internet Institute.

Style de citation Chicago (17e éd.)

Bastow, S., F. Boucek, R. Campbell, P. Dunleavy, et H. Margetts. Report on Ten Focus Groups Conducted for the 'Difficult Forms' NAO Report. Oxford Internet Institute, 2003.

Style de citation MLA (9e éd.)

Bastow, S., et al. Report on Ten Focus Groups Conducted for the 'Difficult Forms' NAO Report. Oxford Internet Institute, 2003.