Bastow, S., Boucek, F., Campbell, R., Dunleavy, P., & Margetts, H. (2003). Report on ten focus groups conducted for the 'difficult forms' NAO report. Oxford Internet Institute.
Citazione stile Chigago Style (17a edizione)Bastow, S., F. Boucek, R. Campbell, P. Dunleavy, e H. Margetts. Report on Ten Focus Groups Conducted for the 'Difficult Forms' NAO Report. Oxford Internet Institute, 2003.
Citatione MLA (9a ed.)Bastow, S., et al. Report on Ten Focus Groups Conducted for the 'Difficult Forms' NAO Report. Oxford Internet Institute, 2003.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.