Bastow, S., Boucek, F., Campbell, R., Dunleavy, P., & Margetts, H. (2003). Report on ten focus groups conducted for the 'difficult forms' NAO report. Oxford Internet Institute.
Chicago (17e ed.) BronvermeldingBastow, S., F. Boucek, R. Campbell, P. Dunleavy, en H. Margetts. Report on Ten Focus Groups Conducted for the 'Difficult Forms' NAO Report. Oxford Internet Institute, 2003.
MLA (9e ed.) BronvermeldingBastow, S., et al. Report on Ten Focus Groups Conducted for the 'Difficult Forms' NAO Report. Oxford Internet Institute, 2003.
Let op: Deze citaties zijn niet altijd 100% accuraat.