Report on ten focus groups conducted for the 'difficult forms' NAO report
Between December 2002 and March 2003, a team from LSE Public Policy Group and the School of Public Policy at University College, London carried out ten focus groups and a set of qualitative interviews in London, Leeds and Edinburgh to investigate how citizens used six major UK government forms. The...
| Main Authors: | , , , , |
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| Formato: | Report |
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Oxford Internet Institute
2003
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| _version_ | 1826276656810033152 |
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| author | Bastow, S Boucek, F Campbell, R Dunleavy, P Margetts, H |
| author_facet | Bastow, S Boucek, F Campbell, R Dunleavy, P Margetts, H |
| author_sort | Bastow, S |
| collection | OXFORD |
| description | Between December 2002 and March 2003, a team from LSE Public Policy Group and the School of Public Policy at University College, London carried out ten focus groups and a set of qualitative interviews in London, Leeds and Edinburgh to investigate how citizens used six major UK government forms. The groups formed part of a ‘value for money’ study carried out for the National Audit Office and published by them as Difficult Forms: How government agencies interact with citizens (London, The Stationary Office, 2003), HC 1145 Session 2002-2003, published 31 October 2003. The report can be downloaded free from the Publications pages of www.nao.gov.uk or from the site at www.GovernmentOnTheWeb.org which is run jointly by LSE and UCL. |
| first_indexed | 2024-03-06T23:17:13Z |
| format | Report |
| id | oxford-uuid:678ba45d-4fdb-47c2-b779-f3a00cf58d3f |
| institution | University of Oxford |
| last_indexed | 2024-03-06T23:17:13Z |
| publishDate | 2003 |
| publisher | Oxford Internet Institute |
| record_format | dspace |
| spelling | oxford-uuid:678ba45d-4fdb-47c2-b779-f3a00cf58d3f2022-03-26T18:38:58ZReport on ten focus groups conducted for the 'difficult forms' NAO reportReporthttp://purl.org/coar/resource_type/c_93fcuuid:678ba45d-4fdb-47c2-b779-f3a00cf58d3fSymplectic Elements at OxfordOxford Internet Institute2003Bastow, SBoucek, FCampbell, RDunleavy, PMargetts, HBetween December 2002 and March 2003, a team from LSE Public Policy Group and the School of Public Policy at University College, London carried out ten focus groups and a set of qualitative interviews in London, Leeds and Edinburgh to investigate how citizens used six major UK government forms. The groups formed part of a ‘value for money’ study carried out for the National Audit Office and published by them as Difficult Forms: How government agencies interact with citizens (London, The Stationary Office, 2003), HC 1145 Session 2002-2003, published 31 October 2003. The report can be downloaded free from the Publications pages of www.nao.gov.uk or from the site at www.GovernmentOnTheWeb.org which is run jointly by LSE and UCL. |
| spellingShingle | Bastow, S Boucek, F Campbell, R Dunleavy, P Margetts, H Report on ten focus groups conducted for the 'difficult forms' NAO report |
| title | Report on ten focus groups conducted for the 'difficult forms' NAO report |
| title_full | Report on ten focus groups conducted for the 'difficult forms' NAO report |
| title_fullStr | Report on ten focus groups conducted for the 'difficult forms' NAO report |
| title_full_unstemmed | Report on ten focus groups conducted for the 'difficult forms' NAO report |
| title_short | Report on ten focus groups conducted for the 'difficult forms' NAO report |
| title_sort | report on ten focus groups conducted for the difficult forms nao report |
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