Report on ten focus groups conducted for the 'difficult forms' NAO report
Between December 2002 and March 2003, a team from LSE Public Policy Group and the School of Public Policy at University College, London carried out ten focus groups and a set of qualitative interviews in London, Leeds and Edinburgh to investigate how citizens used six major UK government forms. The...
Үндсэн зохиолчид: | Bastow, S, Boucek, F, Campbell, R, Dunleavy, P, Margetts, H |
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Формат: | Report |
Хэвлэсэн: |
Oxford Internet Institute
2003
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Ижил төстэй зүйлс
Ижил төстэй зүйлс
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Form survey questions:
supporting evidence for Difficult Forms:
How government agencies interact with citizens
-н: Bastow, S, зэрэг
Хэвлэсэн: (2003) -
Report by the Comptroller and Auditor General, HC 1145 session 2002-2003, 31 October 2003: Difficult forms: how government agencies interact with citizens
-н: Dunleavy, P, зэрэг
Хэвлэсэн: (2003) -
Report on Four Focus Groups conducted for the Citizen Redress NAO report
-н: Bartholomeou, P, зэрэг
Хэвлэсэн: (2005) -
Report on seven focus groups conducted for the achieving innovation in central government organisations report
-н: Bartholomeou, P, зэрэг
Хэвлэсэн: (2006) -
Report on the 'Mystery Shopper' exercise conducted for the Citizen Redress NAO report
-н: Bartholomeou, P, зэрэг
Хэвлэсэн: (2005)