Platform playbook: a typology of consumer strategies against algorithmic control in digital platforms
Digital Platforms consist of algorithms and rules that shape consumer behaviour. When faced with these embodiments of the platform’s interests, how do consumers protect their own interests? Through multi-method, qualitative fieldwork focused on commuters using ride-hailing platforms in Metro Manila,...
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Format: | Journal article |
Language: | English |
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Routledge
2021
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