Wild data: how front‐line hospital staff make sense of patients’ experiences

Patient‐centred care has become the touchstone of healthcare policy in developed healthcare systems. The ensuing commodification of patients’ experiences has resulted in a mass of data but little sense of whether and how such data are used. We sought to understand how front‐line staff use patient ex...

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Bibliographic Details
Main Authors: Montgomery, CM, Chisholm, AM, Parkin, S, Locock, L
Format: Journal article
Language:English
Published: Wiley 2020