When no news is bad news: communication failures and the hidden assumptions that threaten safety

Communication failures in healthcare can be catastrophic. Lost test results, delayed diagnoses, missing handover information: all can have serious impacts on the safety of care with tragic consequences for patients. Even seemingly trivial mishaps can result in disaster. For example, a young mother d...

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Hlavní autor: Macrae, C
Médium: Journal article
Vydáno: SAGE Publications 2017