When no news is bad news: communication failures and the hidden assumptions that threaten safety
Communication failures in healthcare can be catastrophic. Lost test results, delayed diagnoses, missing handover information: all can have serious impacts on the safety of care with tragic consequences for patients. Even seemingly trivial mishaps can result in disaster. For example, a young mother d...
Main Author: | Macrae, C |
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Format: | Journal article |
Published: |
SAGE Publications
2017
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