Capturing tacit knowledge in security operation centres

The use of tacit knowledge has previously been shown to help expedite problem-solving procedures in the setting of medical emergency responses, as individuals can use past experiences in present and future challenges. However, there is a lack of understanding in its application in IT and socio-techn...

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Detalhes bibliográficos
Main Authors: Cho, SY, Happa, J, Creese, S
Formato: Journal article
Idioma:English
Publicado em: Institute of Electrical and Electronics Engineers 2020