How do National Health Service (NHS) organisations respond to patient concerns? A qualitative interview study of the Patient Advice and Liaison Service (PALS)

Objectives To describe the current work of the Patient Advice and Liaison Service (PALS) and assess the service’s potential to resolve concerns and contribute to organisational learning. Design A qualitative study using semistructu...

Disgrifiad llawn

Manylion Llyfryddiaeth
Prif Awduron:	Shepard, K, Buivydaite, R, Vincent, C
Fformat:	Journal article
Iaith:	English
Cyhoeddwyd:	BMJ Publishing Group 2021

Eitemau Tebyg

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