Evidence points to ‘gaming’ at hospitals subject to National Health Service Cleanliness inspections

Inspections are a key way to monitor and ensure quality of care and maintain high standards in the National Health Service (NHS) in England. Yet there is a perception that inspections can be gamed. This can happen, for example, when staff members know that an inspection will soon take place. Using d...

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Bibliographic Details
Main Authors: Toffolutti, V, McKee, M, Stuckler, D
Format: Journal article
Published: Project HOPE 2017