Foreign-language Reviews: Help or Hindrance?

The number and quality of user reviews greatly affects consumer purchasing decisions. While reviews in all languages are increasing, it is still often the case (especially for non-English speakers) that there are only a few reviews in a person's first language. Using an online experiment, we ex...

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Bibliographic Details
Main Authors: Hale, S, Eleta, I
Format: Journal article
Published: Association for Computing Machinery 2017