APA引文

Dunleavy, P., Margetts, H., Loughlin, M., Bastow, S., Tinkler, J., Pearce, O., & Bartholomeou, P. (2005). Citizen redress: What citizens can do if things go wrong with public services. National Audit Office.

芝加哥风格引文

Dunleavy, P., H. Margetts, M. Loughlin, S. Bastow, J. Tinkler, O. Pearce, 与 P. Bartholomeou. Citizen Redress: What Citizens Can Do If Things Go Wrong with Public Services. National Audit Office, 2005.

MLA引文

Dunleavy, P., et al. Citizen Redress: What Citizens Can Do If Things Go Wrong with Public Services. National Audit Office, 2005.