Dyfyniad APA

Dunleavy, P., Margetts, H., Loughlin, M., Bastow, S., Tinkler, J., Pearce, O., & Bartholomeou, P. (2005). Citizen redress: What citizens can do if things go wrong with public services. National Audit Office.

Dyfyniad Arddull Chicago

Dunleavy, P., H. Margetts, M. Loughlin, S. Bastow, J. Tinkler, O. Pearce, and P. Bartholomeou. Citizen Redress: What Citizens Can Do If Things Go Wrong with Public Services. National Audit Office, 2005.

Dyfyniad MLA

Dunleavy, P., et al. Citizen Redress: What Citizens Can Do If Things Go Wrong with Public Services. National Audit Office, 2005.

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