Style de citation APA (7e éd.)

Dunleavy, P., Margetts, H., Loughlin, M., Bastow, S., Tinkler, J., Pearce, O., & Bartholomeou, P. (2005). Citizen redress: What citizens can do if things go wrong with public services. National Audit Office.

Style de citation Chicago (17e éd.)

Dunleavy, P., H. Margetts, M. Loughlin, S. Bastow, J. Tinkler, O. Pearce, et P. Bartholomeou. Citizen Redress: What Citizens Can Do If Things Go Wrong with Public Services. National Audit Office, 2005.

Style de citation MLA (9e éd.)

Dunleavy, P., et al. Citizen Redress: What Citizens Can Do If Things Go Wrong with Public Services. National Audit Office, 2005.