Exploring organizationally directed citizenship behaviour: Reciprocity or ‘It’s my Job’?
This study sets out to examine two explanations for why employees engage in organizational citizenship behaviour (OCB). The first explanation views OCB as a form of reciprocation where employees engage in OCB to reciprocate fair or good treatment from the organization. The second view is that employ...
| Main Authors: | , , |
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| Format: | Journal article |
| Published: |
2004
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