Analysis of primary care staff language about aggression at work using concordancing techniques to identify themes.
OBJECTIVE: We aimed to describe features of language used during interviews about the extent of aggression and violence at work and their effect on primary care staff. METHOD: Forty-four primary health care team members in the West Midlands were interviewed, and interviews were recorded on videotape...
Main Authors: | , , , |
---|---|
Format: | Journal article |
Language: | English |
Published: |
1997
|