Turning the gaze: digital patient feedback and the silent pathology of the NHS
Online review and rating sites, where patients can leave feedback on their experience of the health-care encounter, are becoming an increasing feature of primary care in the NHS. Previous research has analysed how digital surveillance is re-shaping the clinical gaze, as health-care professionals are...
Main Authors: | , , , |
---|---|
Format: | Journal article |
Language: | English |
Published: |
Wiley
2021
|