Turning the gaze: digital patient feedback and the silent pathology of the NHS
Online review and rating sites, where patients can leave feedback on their experience of the health-care encounter, are becoming an increasing feature of primary care in the NHS. Previous research has analysed how digital surveillance is re-shaping the clinical gaze, as health-care professionals are...
Main Authors: | Montgomery, CM, Powell, J, Mahtani, K, Boylan, AM |
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Format: | Journal article |
Language: | English |
Published: |
Wiley
2021
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