The effects of perceived service fairness on satisfaction among customers in TM Point Taiping Perak / Mohamad Amirul Zharif Mohd Azlee
Purpose-Customer satisfaction in a telecommunication company such as TM Point is very much anticipated in terms of fairness either by the higher-ups of TM itself, the customers or the researchers. Therefore, the purpose of this study is to create a clearer picture on how effective service fairness c...
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| Format: | Student Project |
| Language: | English |
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Faculty of Business and Management
2014
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| Online Access: | https://ir.uitm.edu.my/id/eprint/25254/1/PPb_MOHAMAD%20AMIRUL%20ZHARIF%20MOHD%20AZLEE%20BM%20M%2014_5.pdf |