A study of customer satisfaction toward the service quality provided by SOCSO Rawang / Nadiah Mohd Sharif

This research is about a study on relationship between service quality and customer satisfaction at SOCSO Rawang. Factor such as service quality and customer satisfaction have been identified in order to investigate whether or not these factors have a relationship with customer satisfaction. The pur...

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Bibliographic Details
Main Author: Mohd Sharif, Nadiah
Format: Student Project
Language:English
Published: Faculty of Business and Management 2010
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/27404/1/27404.pdf