The effectiveness of branding at Telekom Malaysia Berhad (TM) / Nik Mohd Hanis Zakaria

The research study is carried out to analyze and identify the factors that influence the effectiveness of branding at Telekom Malaysia Berhad (TM). Actually, the factors that exactly influence brand effectiveness is analyzed and examined by using four major independent variables; promotion, price, s...

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التفاصيل البيبلوغرافية
المؤلف الرئيسي: Zakaria, Nik Mohd Hanis
التنسيق: Student Project
اللغة:English
منشور في: Faculty of Business and Management 2009
الموضوعات:
الوصول للمادة أونلاين:https://ir.uitm.edu.my/id/eprint/27474/1/PPb_NIK%20MOHD%20HANIS%20ZAKARIA%20BM%20M%2009_5.pdf
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author Zakaria, Nik Mohd Hanis
author_facet Zakaria, Nik Mohd Hanis
author_sort Zakaria, Nik Mohd Hanis
collection UITM
description The research study is carried out to analyze and identify the factors that influence the effectiveness of branding at Telekom Malaysia Berhad (TM). Actually, the factors that exactly influence brand effectiveness is analyzed and examined by using four major independent variables; promotion, price, service quality and product. It is crucial to analyze and well understand the accurate factors that influence brand effectiveness so that TM brand can last in customers mind and always be a brand of customer’s choice. Therefore, in gaining the customers responses and views, researcher has distributed 80 questionnaires to 80 respondents that are limited to the TM customers in the area of Pasir Puteh Kelantan only. Based on the result, from the examining and analysis of data, there is moderate relationship between promotion, price, product, service quality and brand effectiveness. Hence, it is well-approved that promotion, price, product and service quality are the factors that influence brand effectiveness for Telekom Malaysia (TM) brand.
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spelling uitm.eprints-74742020-04-17T11:18:38Z https://ir.uitm.edu.my/id/eprint/27474/ The effectiveness of branding at Telekom Malaysia Berhad (TM) / Nik Mohd Hanis Zakaria Zakaria, Nik Mohd Hanis Marketing research. Marketing research companies. Sales forecasting Market surveys. Including brand choice. Brand loyalty The research study is carried out to analyze and identify the factors that influence the effectiveness of branding at Telekom Malaysia Berhad (TM). Actually, the factors that exactly influence brand effectiveness is analyzed and examined by using four major independent variables; promotion, price, service quality and product. It is crucial to analyze and well understand the accurate factors that influence brand effectiveness so that TM brand can last in customers mind and always be a brand of customer’s choice. Therefore, in gaining the customers responses and views, researcher has distributed 80 questionnaires to 80 respondents that are limited to the TM customers in the area of Pasir Puteh Kelantan only. Based on the result, from the examining and analysis of data, there is moderate relationship between promotion, price, product, service quality and brand effectiveness. Hence, it is well-approved that promotion, price, product and service quality are the factors that influence brand effectiveness for Telekom Malaysia (TM) brand. Faculty of Business and Management 2009 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/27474/1/PPb_NIK%20MOHD%20HANIS%20ZAKARIA%20BM%20M%2009_5.pdf The effectiveness of branding at Telekom Malaysia Berhad (TM) / Nik Mohd Hanis Zakaria. (2009) [Student Project] <http://terminalib.uitm.edu.my/27474.pdf> (Unpublished)
spellingShingle Marketing research. Marketing research companies. Sales forecasting
Market surveys. Including brand choice. Brand loyalty
Zakaria, Nik Mohd Hanis
The effectiveness of branding at Telekom Malaysia Berhad (TM) / Nik Mohd Hanis Zakaria
title The effectiveness of branding at Telekom Malaysia Berhad (TM) / Nik Mohd Hanis Zakaria
title_full The effectiveness of branding at Telekom Malaysia Berhad (TM) / Nik Mohd Hanis Zakaria
title_fullStr The effectiveness of branding at Telekom Malaysia Berhad (TM) / Nik Mohd Hanis Zakaria
title_full_unstemmed The effectiveness of branding at Telekom Malaysia Berhad (TM) / Nik Mohd Hanis Zakaria
title_short The effectiveness of branding at Telekom Malaysia Berhad (TM) / Nik Mohd Hanis Zakaria
title_sort effectiveness of branding at telekom malaysia berhad tm nik mohd hanis zakaria
topic Marketing research. Marketing research companies. Sales forecasting
Market surveys. Including brand choice. Brand loyalty
url https://ir.uitm.edu.my/id/eprint/27474/1/PPb_NIK%20MOHD%20HANIS%20ZAKARIA%20BM%20M%2009_5.pdf
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