Leadership qualities of university librarians in Malaysia / Kamariah Nor Mohd Desa
The purpose of this study is to explore the leadership qualities required for Malaysian public university librarians that enhances customer satisfaction. The objectives of the study are (1) to examine the perceptions of librarians on their leadership qualities, (2) to examine the perceptions of subo...
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| Format: | Thesis |
| Language: | English |
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2015
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| Online Access: | https://ir.uitm.edu.my/id/eprint/27790/2/27790.pdf |