A study on customers’ perception towards service quality of main counter at SSM Melaka / Noormaslifah Zainuddin
This research presents a study, which was sought to take steps towards increasing both knowledge of how customers’ perceived the service quality delivered by the main counter of SSM and at the same time examines the distribution towards the service quality of main counter at SSM Melaka. Main counter...
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| Format: | Student Project |
| Language: | English |
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Faculty of Business and Management
2009
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| Online Access: | https://ir.uitm.edu.my/id/eprint/28344/1/PPb_NOORMASLIFAH%20ZAINUDDIN%20BM%20M%2009_5.pdf |