The relationship between customer satisfaction and service quality towards TM global products at Petaling Jaya / Nor Hasidah Hashim
Purpose – The purpose of this study is to identify the factors customer satisfaction towards global products. Design/Methodology/Approach – A total 132 respondents were participated in answering questionnaires. Findings – The findings of the study indicate that there is a significant influence...
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| Format: | Student Project |
| Language: | English |
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Faculty of Business and Management
2011
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| Online Access: | https://ir.uitm.edu.my/id/eprint/28445/1/PPb_NOR%20HASIDAH%20HASHIM%20BM%20M%2011_5.pdf |