Assessing the effect of airport physical environment on passenger's satisfaction: a mediating effect of passenger's delight / Nur Aida Amani Baharuddin and Mazlina Mahdzar.
In tourism development, the impact of demand for air transport by travelers is affecting new forms of tourism and new destinations. The airport is a consistent growth segment in the tourism industry and transportation. The objective of the proposed study is to investigate the influence of physical e...
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| Format: | Article |
| Language: | English |
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Faculty of Hotel and Tourism Management, Universiti Teknologi MARA Cawangan Selangor
2020
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| Online Access: | https://ir.uitm.edu.my/id/eprint/29159/1/AJ_NUR%20AIDA%20BAHARUDDIN%20JTHCA%20B%2019.pdf |