Role of management accounting practices in creating values: a case study of Asia highway / Mohd Nur Hakim Bahaman and Ibrahim Kamal Abdul Rahman
Management accounting plays crucial role in a company because management accounting information helps managers to make decision. One of the areas that need critical analysis to make decision is marketing area where customers’ satisfaction is essential. In order to sustain customer satisfaction, vari...
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| Format: | Article |
| Language: | English |
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Universiti Teknologi MARA Cawangan Selangor
2014
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| Online Access: | https://ir.uitm.edu.my/id/eprint/29706/1/AJ_MOHD%20NUR%20HAKIM%20BAHAMAN%20APMAJ%20B%2014.pdf |
| _version_ | 1825737042424758272 |
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| author | Bahaman, Mohd Nur Hakim Abdul Rahman, Ibrahim Kamal |
| author_facet | Bahaman, Mohd Nur Hakim Abdul Rahman, Ibrahim Kamal |
| author_sort | Bahaman, Mohd Nur Hakim |
| collection | UITM |
| description | Management accounting plays crucial role in a company because management accounting information helps managers to make decision. One of the areas that need critical analysis to make decision is marketing area where customers’ satisfaction is essential. In order to sustain customer satisfaction, various efforts need to be done by a company so that values to customer can be delivered. This study examined the role played by management accounting practices in the biggest highway concessionaires in the country in delivering values to customers. Furthermore, continuous improvement and innovation initiatives implemented by the company in delivering the customer values are carefully examined to see the how management accounting practices being applied in those initiatives. The impact of the efforts conducted, financially and non-financially were examined too. |
| first_indexed | 2024-03-06T02:12:03Z |
| format | Article |
| id | uitm.eprints-9706 |
| institution | Universiti Teknologi MARA |
| language | English |
| last_indexed | 2024-03-06T02:12:03Z |
| publishDate | 2014 |
| publisher | Universiti Teknologi MARA Cawangan Selangor |
| record_format | dspace |
| spelling | uitm.eprints-97062022-07-05T04:31:04Z https://ir.uitm.edu.my/id/eprint/29706/ Role of management accounting practices in creating values: a case study of Asia highway / Mohd Nur Hakim Bahaman and Ibrahim Kamal Abdul Rahman apmaj Bahaman, Mohd Nur Hakim Abdul Rahman, Ibrahim Kamal Accounting. Bookkeeping Managerial accounting Management accounting plays crucial role in a company because management accounting information helps managers to make decision. One of the areas that need critical analysis to make decision is marketing area where customers’ satisfaction is essential. In order to sustain customer satisfaction, various efforts need to be done by a company so that values to customer can be delivered. This study examined the role played by management accounting practices in the biggest highway concessionaires in the country in delivering values to customers. Furthermore, continuous improvement and innovation initiatives implemented by the company in delivering the customer values are carefully examined to see the how management accounting practices being applied in those initiatives. The impact of the efforts conducted, financially and non-financially were examined too. Universiti Teknologi MARA Cawangan Selangor 2014-06 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/29706/1/AJ_MOHD%20NUR%20HAKIM%20BAHAMAN%20APMAJ%20B%2014.pdf Role of management accounting practices in creating values: a case study of Asia highway / Mohd Nur Hakim Bahaman and Ibrahim Kamal Abdul Rahman. (2014) Asia-Pacific Management Accounting Journal (APMAJ) <https://ir.uitm.edu.my/view/publication/Asia-Pacific_Management_Accounting_Journal_=28APMAJ=29/>, 9 (1). pp. 1-36. ISSN 2550-1631 http://arionline.uitm.edu.my/ojs/index.php/APMAJ/article/view/27 |
| spellingShingle | Accounting. Bookkeeping Managerial accounting Bahaman, Mohd Nur Hakim Abdul Rahman, Ibrahim Kamal Role of management accounting practices in creating values: a case study of Asia highway / Mohd Nur Hakim Bahaman and Ibrahim Kamal Abdul Rahman |
| title | Role of management accounting practices in creating values: a case study of Asia highway / Mohd Nur Hakim Bahaman and Ibrahim Kamal Abdul Rahman |
| title_full | Role of management accounting practices in creating values: a case study of Asia highway / Mohd Nur Hakim Bahaman and Ibrahim Kamal Abdul Rahman |
| title_fullStr | Role of management accounting practices in creating values: a case study of Asia highway / Mohd Nur Hakim Bahaman and Ibrahim Kamal Abdul Rahman |
| title_full_unstemmed | Role of management accounting practices in creating values: a case study of Asia highway / Mohd Nur Hakim Bahaman and Ibrahim Kamal Abdul Rahman |
| title_short | Role of management accounting practices in creating values: a case study of Asia highway / Mohd Nur Hakim Bahaman and Ibrahim Kamal Abdul Rahman |
| title_sort | role of management accounting practices in creating values a case study of asia highway mohd nur hakim bahaman and ibrahim kamal abdul rahman |
| topic | Accounting. Bookkeeping Managerial accounting |
| url | https://ir.uitm.edu.my/id/eprint/29706/1/AJ_MOHD%20NUR%20HAKIM%20BAHAMAN%20APMAJ%20B%2014.pdf |
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