Challenges in applying IR4.0 technologies to improve organizational structure and positions: the case of Malaysian public agencies

Despite the challenges, the Fourth Industrial Revolution (IR4.0) offers prospects for enhancing public service delivery. This article identifies the challenges in applying IR4.0 technologies to improve organisational structure and roles of Malaysian public agencies. The Socio-technical Systems T...

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Bibliographic Details
Main Authors: Syafini Samsudin, Mohd Hizam Hanafiah
Format: Article
Language:English
Published: Penerbit Universiti Kebangsaan Malaysia 2024
Online Access:http://journalarticle.ukm.my/23908/1/Pengurusan_70_6.pdf