Communication in the workplace: request mitigations in Instant Messaging (IM) among native Malay speakers
In workplace communication, being polite and clear is essential. However, achieving both simultaneously can be challenging, particularly when dealing with face-threatening acts like making requests. Requests can infringe on someone’s freedom of action, potentially leading to face threats, nece...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Penerbit Universiti Kebangsaan Malaysia
2024
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| Online Access: | http://journalarticle.ukm.my/24636/1/Gema%20Online_24_3_6.pdf |