Indigenous language advertising on radio: perceptions of MTN subscribers about Setswana radio commercials in Mahikeng, South Africa

Indigenous languages serve as vital communication systems, influencing actions in various contexts. In South Africa, with 12 official languages, marketers must strategically select the language that resonates with their target audience. Research has highlighted the impact of English's dominance...

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Main Authors: Ogundeyi, Olanrewaju, Molale, Tshepang, Nkamta, Paul
Format: Article
Language:English
Published: Penerbit Universiti Kebangsaan Malaysia 2024
Online Access:http://journalarticle.ukm.my/24673/1/%5B42-53%5D%2076495-267929-1-PB.pdf
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author Ogundeyi, Olanrewaju
Molale, Tshepang
Nkamta, Paul
author_facet Ogundeyi, Olanrewaju
Molale, Tshepang
Nkamta, Paul
author_sort Ogundeyi, Olanrewaju
collection UKM
description Indigenous languages serve as vital communication systems, influencing actions in various contexts. In South Africa, with 12 official languages, marketers must strategically select the language that resonates with their target audience. Research has highlighted the impact of English's dominance on indigenous languages, particularly in radio advertising, and how brand managers in multilingual settings utilise code-switching for effective communication. However, there is a gap in understanding indigenous language speakers' views on their languages' usage in radio commercials. This study focused on MTN subscribers' perceptions of the use of Setswana in radio advertisements and the challenges they face while listening to them. Employing perception theory, the research utilised a mixed-method approach, distributing 216 questionnaires to MTN subscribers in Mahikeng and conducting focus group discussions with 24 participants. The study aimed to assess Setswana's perceptions in radio ads and identify associated challenges. Findings showed that familiarity with a language fosters brand trust and credibility, ultimately enhancing economic performance in multilingual countries like South Africa. The study revealed key challenges, such as a lack of skilled voice actors fluent in Setswana and the rapid pace of indigenous language radio commercials, which impede comprehension. According to the study’s findings, we advocate for increased use of indigenous languages in radio commercials to better connect with diverse audiences and improve brand engagement.
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spelling ukm.eprints-246732025-01-10T03:16:41Z http://journalarticle.ukm.my/24673/ Indigenous language advertising on radio: perceptions of MTN subscribers about Setswana radio commercials in Mahikeng, South Africa Ogundeyi, Olanrewaju Molale, Tshepang Nkamta, Paul Indigenous languages serve as vital communication systems, influencing actions in various contexts. In South Africa, with 12 official languages, marketers must strategically select the language that resonates with their target audience. Research has highlighted the impact of English's dominance on indigenous languages, particularly in radio advertising, and how brand managers in multilingual settings utilise code-switching for effective communication. However, there is a gap in understanding indigenous language speakers' views on their languages' usage in radio commercials. This study focused on MTN subscribers' perceptions of the use of Setswana in radio advertisements and the challenges they face while listening to them. Employing perception theory, the research utilised a mixed-method approach, distributing 216 questionnaires to MTN subscribers in Mahikeng and conducting focus group discussions with 24 participants. The study aimed to assess Setswana's perceptions in radio ads and identify associated challenges. Findings showed that familiarity with a language fosters brand trust and credibility, ultimately enhancing economic performance in multilingual countries like South Africa. The study revealed key challenges, such as a lack of skilled voice actors fluent in Setswana and the rapid pace of indigenous language radio commercials, which impede comprehension. According to the study’s findings, we advocate for increased use of indigenous languages in radio commercials to better connect with diverse audiences and improve brand engagement. Penerbit Universiti Kebangsaan Malaysia 2024-11 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/24673/1/%5B42-53%5D%2076495-267929-1-PB.pdf Ogundeyi, Olanrewaju and Molale, Tshepang and Nkamta, Paul (2024) Indigenous language advertising on radio: perceptions of MTN subscribers about Setswana radio commercials in Mahikeng, South Africa. e-Bangi Journal of Social Sciences and Humanities, 21 (4). pp. 42-53. ISSN 1823-884x http://ejournal.ukm.my/ebangi/index
spellingShingle Ogundeyi, Olanrewaju
Molale, Tshepang
Nkamta, Paul
Indigenous language advertising on radio: perceptions of MTN subscribers about Setswana radio commercials in Mahikeng, South Africa
title Indigenous language advertising on radio: perceptions of MTN subscribers about Setswana radio commercials in Mahikeng, South Africa
title_full Indigenous language advertising on radio: perceptions of MTN subscribers about Setswana radio commercials in Mahikeng, South Africa
title_fullStr Indigenous language advertising on radio: perceptions of MTN subscribers about Setswana radio commercials in Mahikeng, South Africa
title_full_unstemmed Indigenous language advertising on radio: perceptions of MTN subscribers about Setswana radio commercials in Mahikeng, South Africa
title_short Indigenous language advertising on radio: perceptions of MTN subscribers about Setswana radio commercials in Mahikeng, South Africa
title_sort indigenous language advertising on radio perceptions of mtn subscribers about setswana radio commercials in mahikeng south africa
url http://journalarticle.ukm.my/24673/1/%5B42-53%5D%2076495-267929-1-PB.pdf
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AT nkamtapaul indigenouslanguageadvertisingonradioperceptionsofmtnsubscribersaboutsetswanaradiocommercialsinmahikengsouthafrica