Technological innovation in services and the efficiency of Malaysian Commercial Banks
This paper revisits relative fficiency of commercial banks in Malaysia using Data Envelopment Analysis (or.a) over the 2004-2012 periods. We take into account technological innovation in bankservices, a new dimension thatwere not investigated by any previous literature. Our mainfindings are: (l) C...
| Hlavní autoři: | , |
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| Médium: | Článek |
| Jazyk: | English |
| Vydáno: |
Penerbit Universiti Kebangsaan Malaysia
2014
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| On-line přístup: | http://journalarticle.ukm.my/8517/1/jeko_48%282%29-10.pdf |