A paradigm for developing tqm-role stressors model and index
TQM practices have been increasingly implemented in both manufacturing and service organizations, yet research has neglected the study of role stressors induce from the implementation of TQM practices. Drawing from the extant TQM and role stressors literature, this paper examines the relationship be...
Main Authors: | , , |
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Format: | Conference or Workshop Item |
Language: | English |
Published: |
2009
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Subjects: | |
Online Access: | http://eprints.um.edu.my/11033/1/A_Paradigm_for_Developing_TQM-Role.pdf |